SHIPPING & RETURNS
SHIPPING POLICY
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We only ship to: United States of America, Canada, Mexico, and United Kingdom.
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DHL Free Shipping: From 1 to 11 business days - Average shipping time.
RETURN & EXCHANGE POLICY
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Refunds or replacements are only made when the fault lies with the store. This includes damaged products, incorrect items, missing items, or extreme shipping delays (e.g., more than 45 days for US orders, 60 days globally).
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Buyer's remorse, change of mind, or incorrect sizing (when an accurate size chart was provided) do not qualify for a refund from product.
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Shipping Costs: The customer is generally responsible for paying the return shipping fees.
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Refund Process: The store issue refunds through PayPal, and costummers are refunded the item cost and shipping fee (if applicable).
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Evidence Requirements: Claims for damaged or incorrect items must be reported within 5 days of delivery using clear photo or video evidence submitted through the: support.meroyalty@gmail.com